Shipping Policy

# SHIPPING POLICY

## OVERVIEW
Thank you for visiting TimeHalt. We are committed to providing you with a premium shopping experience, which includes efficient and reliable shipping services. This Shipping Policy outlines our procedures for shipping products within India.

## PROCESSING TIME
Orders are typically processed within 2-5 business days after payment confirmation. During peak seasons or promotional periods, processing times may be extended slightly. We will notify you of any significant delays.

## SHIPPING METHODS AND TIMEFRAMES
TimeHalt ships to all major cities and regions across India. Estimated delivery timeframes are as follows:

- **Metro Cities**: 3-5 business days after processing
- **Tier II Cities**: 5-7 business days after processing
- **Other Regions**: 7-10 business days after processing

These timeframes are estimates and not guaranteed delivery dates. Delivery times may vary based on location, weather conditions, and other external factors beyond our control.

## SHIPPING CARRIERS
We partner with reputable shipping carriers to ensure your TimeHalt products arrive safely. The carrier selection is at our discretion based on your location and the items ordered.

## SHIPPING COSTS
Shipping costs are calculated at checkout based on the following factors:
- Delivery location
- Package weight and dimensions
- Shipping method selected

For orders above a certain value, we may offer complimentary shipping. These promotions will be clearly communicated on our website.

## ORDER TRACKING
Once your order ships, you will receive a confirmation email with tracking information. You can monitor your package's journey through our website by logging into your account or using the tracking number provided.

## SHIPPING RESTRICTIONS
There may be certain locations within India where our standard shipping services are limited. In such cases, additional shipping time or charges may apply. We will communicate any such restrictions during the checkout process.

## INTERNATIONAL SHIPPING
Currently, TimeHalt ships exclusively within India. We may expand to international shipping in the future, at which time this policy will be updated.

## ADDRESS ACCURACY
Please ensure your shipping address is complete and accurate. TimeHalt is not responsible for delays or non-delivery resulting from incorrect or incomplete address information. Address changes cannot be made after an order has been placed.

## SHIPPING FOR RETURNED ITEMS
For standard returns of unused items, we provide a return shipping label at no cost to you.

For buyback program returns, we provide return shipping labels. Alternatively, we can arrange pickup services for a nominal fee, which will be communicated during the buyback process.

## DELIVERY ISSUES
If your package appears damaged upon delivery, please refuse the package if possible and contact us immediately. If you've already accepted the package and discovered damage to the contents, please contact our customer service within 24 hours.

In the rare event that your package is reported as delivered by the carrier but you haven't received it, please contact our customer service team within 48 hours.

## CUSTOMS AND DUTIES
For shipments to certain regions within India that require special permits or documentation, any additional fees will be the responsibility of the customer.

## POLICY CHANGES
We reserve the right to modify this Shipping Policy at any time. Changes will be effective immediately upon posting to our website.

## CONTACT US
If you have questions about our shipping policy or a specific shipment, please contact our customer service team at contact@timehalt.com.

Thank you for choosing TimeHalt. We appreciate your business and look forward to delivering premium, sustainable quality to your doorstep.